Privacy Policy
566bed Player Data Rights

566bed collects personal information from players in several ways: directly during account registration, through ongoing use of the platform, via automated technical processes, and in some cases through third-party partners involved in payment processing or identity verification. Below is a detailed breakdown of the categories of personal data we collect and the specific data points within each category.

Registration and Account Data

When you create a 566bed account, we collect the information you provide in the registration form. This includes your full name, date of birth, mobile number, email address, and the username and password you choose. We collect date of birth specifically to verify that you meet the 18+ age requirement for using the platform. This data is mandatory — without it, we cannot create or maintain a player account.

Identity Verification (KYC) Data

As part of our Know Your Customer (KYC) process, we may request copies of government-issued identity documents such as your National Identity Card (NID), passport, or driving licence. We may also request a recent utility bill, bank statement, or other document confirming your address. These documents are used solely for age and identity verification and to comply with anti-money-laundering obligations. KYC documents are stored securely and are not used for any other purpose.

Financial and Payment Data

When you make deposits or withdrawals, we collect data relating to the payment method used, including your bKash, Nagad, or Rocket mobile wallet number, or in the case of bank transfer, your bank account details and bank name. We do not store full card numbers for Visa or Mastercard transactions — card data is handled by our payment processing partners and not retained on 566bed servers beyond what is needed for transaction reconciliation.

Transaction and Gaming Activity Data

566bed maintains records of all financial transactions conducted through your account, including deposit amounts, withdrawal requests, bonus credits, and wagering history. We also retain records of the games you play, the bets you place, and the outcomes of those bets. This data is used for account management, dispute resolution, responsible gaming monitoring, and regulatory compliance.

Technical and Device Data

When you access 566bed, our servers automatically collect certain technical information including your IP address, browser type and version, operating system, device type, screen resolution, and session timestamps. This data helps us detect fraud, prevent unauthorised account access, and improve platform performance for players accessing 566bed from Dhaka, Chittagong, Sylhet, and other locations across Bangladesh.

Communications Data

If you contact 566bed support via email or live chat, we retain records of that correspondence including the content of your messages and any attachments. This allows our support team to maintain continuity across conversations and to refer back to prior communications when resolving ongoing issues.

566bed uses personal data collected from players for specific, defined purposes. We do not use your data for purposes beyond those described in this policy without first obtaining your explicit consent. The table below summarises the primary purposes for which we process personal data and the legal basis for each.

Where processing is based on consent — specifically for marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing that took place prior to withdrawal. To opt out of marketing communications from 566bed, contact [email protected] with the subject line "Marketing Opt-Out".

566bed does not sell your personal data to any third party under any circumstances. We share data only where it is necessary to deliver platform services, to meet legal obligations, or where you have explicitly consented. Below are the categories of third parties with whom 566bed may share player data, along with the reason for sharing.

Game Studio Providers

To operate the games lobby, 566bed integrates with game studio providers including Evolution Gaming, Pragmatic Play, Ezugi, NetEnt, Microgaming, and Spribe. These studios receive limited technical data — such as a unique player session identifier and account balance information — necessary to run game sessions. They do not receive your name, payment details, or identity documents. Game provider data processing is governed by each provider's own data protection arrangements.

Payment Processing Partners

To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, Mastercard, and partner banks (including BRAC Bank, City Bank, and Sonali Bank), 566bed shares the minimum payment data required to execute and confirm each transaction. Payment partners operate their own data protection policies and are responsible for the security of payment data within their systems.

Identity Verification Services

Where third-party KYC verification services are used to support the identity verification process, we share the relevant identity documents and personal data necessary to complete that check. These service providers are contractually bound to use that data solely for the verification purpose and to maintain appropriate security standards.

Legal and Regulatory Authorities

566bed will disclose personal data to law enforcement agencies, regulatory bodies, or other competent authorities when required to do so by applicable law, court order, or regulatory instruction. Such disclosures are made only to the extent required and are not considered a breach of this Privacy Policy.

Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of 566bed's business, player personal data may be transferred to the acquiring entity as part of that transaction. Players will be notified of any such transfer and of any resulting changes to the data controller responsible for their information.

566bed uses cookies and similar tracking technologies to operate certain platform functions, remember your preferences, and understand how players interact with the site. A cookie is a small text file that a website places on your device when you visit. It is retrieved on subsequent visits to enable continuity of experience and to gather usage information.

You can control and delete cookies through your browser settings. Most modern browsers allow you to block third-party cookies, clear all cookies on exit, or view and selectively delete individual cookies. Blocking strictly necessary cookies will impair your ability to log in and use the 566bed platform. Blocking functional or analytics cookies will not prevent you from accessing the platform but may reduce the quality of your experience.

566bed retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal and regulatory obligations. The retention periods below reflect our standard practices, subject to any specific legal requirements that may mandate longer retention in particular circumstances.

• Active account data (name, contact details, account settings): retained for the lifetime of the account and for a period of five years following account closure.
• KYC and identity verification documents: retained for a minimum of five years following the end of the player relationship, in accordance with anti-money-laundering regulations.
• Transaction and financial records: retained for a minimum of five years from the date of the transaction.
• Wagering and gaming activity logs: retained for up to three years for responsible gaming monitoring and dispute resolution purposes.
• Customer support correspondence: retained for up to three years from the date of the most recent communication in a thread.
• Technical and device data (logs): retained for up to 12 months, after which logs are anonymised or deleted.
• Marketing consent records: retained for as long as consent is active and for up to two years following withdrawal of consent, as evidence that consent was properly obtained and subsequently revoked.

All personal data is stored on secure servers. 566bed takes reasonable technical and organisational measures to ensure that data stored is protected against unauthorised access, loss, destruction, or alteration. Where data is no longer required for any legitimate purpose and no legal retention obligation applies, it is securely deleted or permanently anonymised.

566bed takes the security of player data seriously and has implemented a layered security framework designed to protect personal information against unauthorised access, data breaches, and misuse. While no online platform can guarantee absolute security, the measures below represent our ongoing commitment to protecting every player's data.

Encryption in Transit and at Rest

All communication between your browser or device and the 566bed platform is encrypted using TLS (Transport Layer Security), commonly known as HTTPS. This prevents your login credentials, payment details, and personal information from being intercepted during transmission. Data stored on 566bed servers — including account records and KYC documents — is encrypted at rest using AES-256 encryption.

Access Controls

Access to player personal data within 566bed's internal systems is restricted on a strict need-to-know basis. Only authorised personnel whose role requires access to specific data categories are granted access. All internal access is logged and subject to periodic review. Administrative access to backend systems requires multi-factor authentication.

Fraud Detection Systems

566bed operates automated fraud detection systems that monitor account activity for patterns consistent with unauthorised access, account takeover attempts, and financial fraud. Suspicious activity triggers an alert that is reviewed by our security team. Accounts may be temporarily suspended while an investigation is conducted, with the primary objective being to protect the player.

Data Breach Response

In the event of a personal data breach that poses a risk to affected players, 566bed will take immediate steps to contain the breach, assess the scope of the impact, and notify affected players as promptly as practicable. Notification will be sent to the email address registered on the affected account and will include a description of the breach, the categories of data affected, and the steps 566bed is taking to address the situation.

Your Role in Account Security

Platform-side security measures are most effective when combined with good security practices by players themselves. 566bed strongly recommends that all players use a strong, unique password for their account, enable any two-factor authentication options available, log out of their account when using shared devices, and contact [email protected] immediately if they suspect their account has been compromised.

As a player on the 566bed platform, you hold a number of rights in relation to the personal data we hold about you. 566bed is committed to upholding these rights and to responding to any request you make in a timely and transparent manner. All privacy rights requests should be submitted in writing to [email protected] with the subject line "Privacy Rights Request".

• Right of Access: You have the right to request a copy of the personal data 566bed holds about you. We will provide this in a commonly used electronic format within 30 days of receiving a valid request.
• Right to Rectification: If the personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You can update basic account information (such as your email address or phone number) directly through your account settings, or by contacting our support team.
• Right to Erasure: Subject to legal retention obligations — particularly those relating to anti-money-laundering compliance and financial record-keeping — you may request that 566bed delete the personal data we hold about you. Where erasure is not possible in full due to legal obligations, we will delete all data that is not subject to a mandatory retention requirement and inform you of what data must be retained and why.
• Right to Restriction of Processing: You may request that 566bed restrict the processing of your data in certain circumstances — for example, while the accuracy of data you have contested is being verified, or where you have objected to processing and we are assessing whether legitimate grounds override your objection.
• Right to Data Portability: Where processing is based on consent or contractual necessity and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to have that data transferred to another controller where technically feasible.
• Right to Object: You have the right to object to processing of your personal data carried out on the basis of legitimate interests, including profiling for platform analytics. You also have the right to object at any time to processing for direct marketing purposes, including profiling related to direct marketing.
• Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing that occurred before withdrawal.

566bed will respond to all privacy rights requests within 30 calendar days. In complex cases, this period may be extended by a further 60 days, in which case we will notify you of the extension and the reason for it within the initial 30-day period. We will not charge a fee for handling reasonable privacy rights requests.

566bed reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, changes in applicable law, or changes to the services we offer. When material changes are made, the "Last Updated" date at the top of this page will be revised, and where the changes are significant, we will notify registered players via their registered email address or through a prominent notice on the platform.

Minor changes that do not materially affect how we process your personal data — such as clarifications of language or corrections of typographical errors — may be made without direct notification. It is therefore your responsibility to review this Privacy Policy periodically to stay informed of how 566bed handles your data.

Your continued use of the 566bed platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree to the revised policy, you should cease using the platform and contact [email protected] to discuss your options, including account closure.

For any questions, concerns, or complaints regarding this Privacy Policy or 566bed's data handling practices, please contact the 566bed support team at [email protected]. We take all privacy concerns seriously and are committed to resolving them promptly and transparently.